Welcome to Citrus Security Shredding: the personalised way to safely disposing of your confidential business and domestic documents and other sensitive items across Suffolk and Norfolk.
The Leadership Team
Jules Shorrock and Freddie Chance are the business owners and operators of Citrus. Word of mouth recommendations & business growth comes from treating all Customers as they themselves appreciate being treated. On line orders are increasing, still 80 % of sales result from a conversation, and many happy Customers referring Citrus exceptional personal service.
About Freddie
Freddie’s passion is scuba diving, and as a Dive master he is responsible for coaching learners. Freddie brings team building skills, H&S compliance, strength, and friendly professionalism that Customers evidently appreciate, generally describing him as ” A Lovely man”.
About Jules
Jules is also a well-respected member of the local business community.Between 2017-2020 she was the first woman selected to Chair Suffolk Chamber of Commerce in Lowestoft and Waveney. Jules engages with Suffolk Business Women and is a well-regarded commentator on business issues in local newspapers, regional Radio and TV. Most recently on Radio Suffolk discussing the cost congested roads create for our region.
Jules advice to Women in Start up businesses were published in the Daily Telegraph & was the first Woman in Suffolk featured in the NatWest Female Entrepreneurs 2021 campaign. Jules is a Trustee of Inspire Suffolk and a panellist for Suffolk Community Foundation Women & Girls Fund .
About Citrus – Sharp Security Shredding
Citrus operates out of a state-of-the-art modern shredding facility in the north of Suffolk.
All confidential documents received are safely shredded and recycled. Citrus also securely destroys photographs, drawings, bank cards, passports and discs, using advanced, eco-efficient specialist data shredding machinery.
Citrus also provide a Certified uniform shredding and ethical recycling service, and can arrange secure disposal for other branded goods.
“For Citrus, from your door to our disposal machinery, it’s all about giving you the peace of mind you deserve”.
This business operation is appropriately monitored with live cameras, which record the unloading of vehicles and the operation of the shredding machinery, providing all customers with total confidence and complete peace of mind.
Citrus manage office clearances of all confidential data from filing cabinets and shelving, providing assorted sizes of large bins, as well as supplying skips and an efficient team of furniture movers.
Citrus Security Shredding also supply well-made, effective office recycling bins and provide recycling and waste reduction consultation (see Shop page)
All staff, including the Directors are regularly CRB (Criminal Record Bureau) and DBS (Disclosure and Barring Service) security checked and carry ID. Vehicles are locked at all times and driver schedules are monitored.
Once security shredded the owners of confidential items receive their personalised Certificate of Destruction detailing Environmental Impact.
Protecting your data
As you might expect due to confidentiality of service Citrus is fully compliant with The Information Commissioner’s Office (ICO) Guidance, protecting all data received. Citrus personal information handling policy and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the 2018 General Data Protection Regulations (GDPR) as well as applicable National law.
Should you wish to see the Citrus Security Shredding GDPR statement of compliance and our privacy policy, please click here.
***ISO Assessors independent audit reviews :
The following ISO safeguards offer further peace of mind if you choose use to handle disposal of your data and personal information.
- Citrus Quality Management System
- Complaints Procedure/ Customer feedback
- Adherence to statutory Health & Safety obligations- testing, Risk Assessments and Method Statements
- Adherence to DVLA Transport obligations
- Adherence to Environmental Agency management including Waste carrier and site Licenses
- Adherence to HR Legislation and Practice
- Efficacy of documentation
- Business Ethics
- Legitimacy of Trading / Financial reporting & Supply chain partnerships
- Citrus strive for continual learning, innovation & improvement in all aspects of our business
Where can I find more information about Citrus Shredding’s handling of my data?
Should you have any queries regarding this Privacy Notice, about Citrus sharp Security Shredding’s processing of your personal data or wish to exercise your rights you can contact Citrus Shredding’s Privacy Team using this email address: citrus.shredding@live.co.uk .
If you are not happy with our response, you can contact the Information Commissioner’s Office
