Who we are

Welcome to Citrus Security Shredding: the personalised way to safely disposing of your confidential business and domestic documents and other sensitive items across Suffolk and Norfolk.

About Jules

Citrus Security Shredding was founded in 2016, by Jules Shorrock, whose career in this highly regulated and specialist sector goes back to 1996. As a result, Jules is one of the most experienced and the most trusted practitioners in the disposal of confidential waste.

Jules is a Licensed Waste Carrier, is fully accredited to ISO 27001 Security Techniques & Information Security Management and is regularly audited by ISO assessors. ***

“Being in business, I recall my own worries about ensuring that my sensitive and personal details did not fall into the wrong hands” says Jules.

“I set Citrus up on the basis that I would handle and dispose of other people’s confidential items with the same level of attention to detail, care and transparency as if each was my own.

Originally from Suffolk, I’ve loved being able to help take away the worries of businesses and homeowners.”

Jules is also a well-respected member of the local business community. Between 2017-2020 she was chair of Suffolk Chamber in Lowestoft & Waveney, is the current vice-chair of Suffolk Business Women and is a well-regarded commentator on business issues in local newspapers and regional TV. Jules is featured in the NatWest Female Entrepreneurs 2021 campaign!

About Citrus – Sharp Security Shredding

Citrus operates out of a state-of-the-art modern shredding facility in the north of Suffolk.

All confidential documents received are safely shredded and recycled. Citrus also securely destroys photographs, drawings, bank cards, passports and discs, using our advanced, eco-efficient specialist data shredding machinery.

Our whole operation is appropriately monitored with live cameras, which record the unloading of vehicles and the operation of the shredding machines, to provide our customers with the total confidence for their complete peace of mind.

All our staff, including the directors are regularly CRB (Criminal Record Bureau) and DBS (Disclosure and Barring Service) security checked and carry ID. Our vehicles are locked at all times and their collections are monitored.

Once shredded and disposed of, the owners of confidential items receive a Certificate of Destruction confirming that this is the case.

“For Citrus, from your door to our disposal machines, it’s all about giving you the peace of mind you deserve” adds Jules.

 Protecting your data

As you might expect because of the work we do, Citrus is really on top of the legal and other duties we have to our customers in protecting the data we hold about them.

Our personal information handling policy and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the 2018 General Data Protection Regulations (GDPR) as well as applicable national law.

Should you wish to see the Citrus Security Shredding GDPR statement of compliance and our privacy policy, please click here.

***ISO Assessors independent audit reviews :

The following ISO safeguards offer further peace of mind if you choose use to handle disposal of your data and personal information.

  • Citrus Quality Management System 
  • Complaints Procedure/ Customer feedback
  • Adherence to statutory Health & Safety obligations- testing, Risk Assessments & Method Statements
  • Adherence to DVLA Transport obligations
  • Adherence to Environmental Agency management including Waste carrier & site Licenses
  • Adherence to HR Legislation & Practice
  • Efficacy of documentation
  • Business Ethics
  • Legitimacy of Trading / Financial reporting & Supply chain partnerships
  • Citrus strive for continual learning, innovation & improvement in all aspects of our business

Where can I find more information about Citrus Shredding’s handling of my data?

Should you have any queries regarding this Privacy Notice, about Citrus Security Shredding’s processing of your personal data or wish to exercise your rights you can contact Citrus Shredding’s Privacy Team using this email address: citrus.shredding@live.co.uk .

If you are not happy with our response, you can contact the Information Commissioner’s Office