Whether you are a sole trader, a growing business or a larger, established company, Citrus will deliver a bespoke solution to the delivery and disposal of your confidential documents and other items.
Quite simply: your business’s integrity and security is absolutely central to ours.
So that Citrus can deliver the best bespoke service possible for your company, Jules Shorrock will be happy to meet with you for a free, no obligations, consultation.
However, we hope that these frequently asked questions might help address some of the broader issues you might be thinking about:
Q: During and after the COVID-19 pandemic, many of our staff are working from home and still producing work-related confidential papers. Can you help?
A: Yes we can! Citrus are providing sacks & numbered tags that staff working from home can fill with work related confidential papers, Citrus then record tag ID as filled sacks are collected from the office, security shredding the data & recycling the shredded papers. This good practice gives homeworkers peace of mind & safeguards business information from fraud.
Q: Our office shredding machine will take too long to shred our cupboard filled with files, so can you help us?
A: Yes we can! Citrus aims to provide an alternative to you wasting valuable time to securely destroy archive documents that clutter up your storage space.
Paper shredding is not always a priority job in a busy environment with little spare time and before you know it can build and become a major task. We can help whether you require a one-off collection to clear the decks or a regular schedule to ensure you stay in control.
Q: Why should businesses clear client records that
are old and out of date?
A: It’s both good practice and it might help you avoid a hefty fine.
The General Data Protection Regulation Act (GDPR) 2018 Act criminalises the unnecessary storage of outdated confidential personal information. If convicted, a company could face penalty fines of up to 10,000,000 euros or 2% of sales. By using Citrus, you can ensure you protect your clients’ data AND stay within the regulations of GDPR.
Q: How does Citrus manage different sizes of document collections from offices, warehouses and lofts?
A: At Citrus, we have over 20 years’ specialist experience and so can provide a wide range of solutions to cover all circumstances.
From the provision of strong secure sacks that can be filled and collected on request, to a variety of sizes of confidential paper bins and attractive cabinets that can be included on a regular collection schedule. Whatever your needs, contact us today as we would be pleased to discuss your specific requirements and work out the right solution for you!
Q: Another company has told me to take out staples,
clips and coloured paper, Can you help?
A: Yes, Citrus accepts cardboard divides, files, folders, staples or clips that are then removed and separated by us for 100% recycling in our data shredding facility.
Q: My company’s environmental credentials are an important part of our identity. What happens to the shredded paper?
A: We totally understand.
Your confidential paperwork will be shredded within 48 hours of collection and once shredded you will receive a Certificate of Destruction. The shredded documents are then baled and collected for transportation to a local paper mill for complete processing and recycling.
Q: Why should businesses clear client records that are old and out of date?
A: It is both good practice and it might help you avoid a hefty fine. Read our handy document here on how to best clear archived documents.
Q: How can I pay for your service?
A: You can pay via Paypal as you order, or BACS or with a cheque. Citrus provide all customers a detailed invoice, which is payable within 30 days.
Selected units include;
Tidy locking confi cabinet + 6 collections & Certified security shredding of all documents
Slim Jim locking confi cabinet + 6 collections & Certified security shredding of all documents
Executive locking wheeled office confi bin +12 collections & Certified security shredding of all documents.
Home office panier + 3 collections & Certified security shredding of all documents
100 litre confi bin, that can be grouped with matching recycling & general waste bins to improve recycling & reduce office waste
Large confi sacks, for Accounts file clearances