Citrus Net Zero strategy 

On the 8th December 2022, Citrus achieved ISO 14001;2015 Environmental Standard. Independent auditors measured all aspects of Citrus Environmental Policy performance and had no issues in awarding this qualification.

Citrus are in Carbon credit, and going forward Citrus are committed to making more of a difference by using electric vehicles, when we can be confident of more plug-in points.

2021 & 2022 Sponsoring Suffolk Chamber of Commerce Environmental business
Awarded to Cycle Recycle in 2021 & Coastal Cuisine Ltd in 2022 for significant progress in achieving business Net Zero objectives.

Climate Change Forum “Making a Difference”

We just received this image of Jules presenting at a climate change event held in November organised by Southwold Town Council.

The free event called “Making a Difference” was held on Saturday 13th November at Southwold Arts Centre and had a range of brilliant and exciting guest speakers who spoke about and discussed climate change, exploring how, at a local level, we can all make changes that make a difference.

Jules presented on her own journey about how she has learned to minimise waste and provide recycling solutions.

Jules speaking at Southwold Climate Change Forum “Making a Difference”

Access Community Trust Team Awards 2021

Jules presenting the award to Team of the Year at the Access Community Trust 2021 awards

Access Community Trust are a brilliant Lowestoft-based organisation which promotes social inclusion for the community benefit by preventing people from becoming socially excluded, relieving the needs of those who are socially excluded and assisting them to integrate into society.

We are proud to support them wherever we can and were delighted to sponsor the Team of the Year category in their 2021 Team Awards. Congratulations to the award winners – The entire supported accommodation & NTC team!

If you want to watch something that makes you smile, please check out this online awards event, available to watch on YouTube (you can skip forward to catch our segment at 28 minutes and 55 seconds.)

Suffolk Chamber of Commerce Business Awards 2021

Citrus were delighted to have received so many very worthy Environmental Awards entries in our role as sponsor of the Environmental Business of the Year Award at The Suffolk Chamber of Commerce in Lowestoft & Waveney Business Awards 2021 which took place last night, & selecting our 2 finalists was challenging!

Runner-up Re-Utilise is a Community interest Charity who have gone the extra mile to engage with business to separate reusable products that would be otherwise be destroyed.. The donated waste items are sold to groups & individuals for art & Craft materials. Donated paint is resold for £1.00 per litre, mostly to the local community, but also farther afield. Citrus felt that the family engagement of the Scraps Challenge was a valuable learning for kids of all ages working together, along with family, carers, & the dedicated team of volunteers to have fun using their imagination to use scrap materials to regularly create models & artwork.

All in, Citrus loved the commitment to sourcing & reusing business waste, which is made saleable, & engendering less wasteful habits in young people is hugely important to save the world.

Winner Cycle Recycle Principles to Promote Cycling, Saving customers money & Keeping bikes out of waste streams ( over 9000 unwanted bicycles in 10 years) has attracted customers of all ages throughout the Eastern Counties to visit Lowestoft & Waveney for services, recycled parts & renovated bicycles. The business is growing because recreational & competitive cyclists value the teams commitment to the hard task of dismantling cycles, making use of all possible parts. Congratulations on your business expansion. Citrus wish you well in your new shop in Long Stratton, improving healthy living & promoting sustainable cycling that reduces our Carbon footprint in the East.

Clare Balding OBE entertains guests at Suffolk Chamber event

Clare Balding speaking at the Suffolk Chamber of Commerce Prestige Dinner

Suffolk Chamber of Commerce’s first Prestige Dinner for nearly two years proved to be a great success as almost 200 guests were entertained to broadcaster and author Clare Balding OBE’s recollections of her career and life experiences.

In her first live public appearance since the first national lockdown in March 2020, Clare Balding spoke to her very appreciative audience for well over half an hour.

She recounted stories from her multifaceted career, including about the Olympics, her interviews with leading sportspeople and her various appearances on Celebrity Gogglebox.

She also spoke about the importance of team building, motivation and core beliefs in delivering successful outcomes whether in the media or in business more generally.

According to John Dugmore, Suffolk Chamber’s chief executive: “It was a great night. I think her stories of aiming high, planning carefully and coping with setbacks resonated with our audience, most of whom have probably experienced such highs and lows in business, especially over the last 18 months.”

Award-winning youths recognised at Inspire Suffolk annual ceremony

Award-winning youths celebrated at Inspire Suffolk annual ceremony

Inspire Suffolk recently celebrated the achievements of their young people at their annual staff and student awards. The Ipswich-based youth organisation support young people onto a positive future and Citrus Security Shredding were delighted to sponsor ‘Team of the Year’

The award ceremony which was held on 1st September celebrated staff who had made a positive difference to students, as well as the achievements of the young people who completed courses over the past year. 

The winners of ‘Team of the Year’ were the Sports Team. So, we would like to offer our congratulations to these brilliant guys (seen here with our CEO Jules Shorrock) as well as all staff and students who went the extra mile throughout the pandemic – well done!

Jules the Panellist

We are celebrating our CEO Jules who has had a very busy 2021 as a guest panellist at various events!

July 19th 
Jules was joined by Access Community Trust talking about recycling & wellness community support, as well as celebrating Freedom Day with East Suffolk WI officers in Stratford St Andrew.

June 25th 
Jules was pleased to talk on Sustainability in Business to members of the Institute of Chartered Accountants in England & Wales (ICEAW) 

March 21st
Nat West invited Jules onto a panel of 4 female entrepreneurs discussing Sustainable business & the environment, as part of a series of International Womens Day meetings. The lively discussion around Net Zero planning was chaired by news presenter Kate Silverton

How female entrepreneurs can adapt to the challenges of 2021

Our CEO Jules Shorrock has been a long-term advocate of both ecologically sustainable business practise and female entrepreneurialism.

Jules was delighted to take part in The Climate and Sustainability session, a part of NatWest’s recent International Women’s Day event, Championing Change where she explored, along with a female panel, the benefits of being a female entrepreneur and the key challenges for businesses in 2021, such as Covid-19, changing shopping habits and the need to be environmentally sustainable as well as the opportunities that these challenges face and how businesses are responding to both.

We are so proud that NatWest agree that Jules is a great example of female-led entrepreneurship. To read the article, click here or to watch the session, click here.

Female led entrepreneurship

We are delighted to announce that our CEO Jules Shorrock has been featured in the brand-new campaign ‘Female Focus’ by NatWest and Getty Images to improve the way female entrepreneurs and business leaders are represented in media and advertising.

‘Female Focus’ sees the creation of a new gallery of images on, including 15 female entrepreneurs, aiming to illustrate the diversity of female-led businesses in the UK.

We are so proud that NatWest agree that Jules is a great example of female-led entrepreneurship. To read the article in full and feature on Jules, click here

Jules believes that 2021 is going to be a great year for female led business and that it will see more women than ever registering their own business! Check out this short video for more thoughts and inspiring words…

Our CEO Jules Shorrock talking about women in business

Finalist in the 2020 Suffolk Business Awards!

We are delighted to have been nominated as a finalist for Customer Care in the 2020 Suffolk Business Awards!

The Customer Care category is sponsored by Greater Anglia and looks for entries from businesses which show a “clear focus on their customers’ needs, examples of customer-driven initiatives designed to raise service standards and evidence of increased customer satisfaction”.

What an honour it was to read that the finalists will be “those businesses which demonstrate how they exemplify outstanding customer service, consistently delivered at the highest level, by a customer focused individual or team.”

Our CEO Jules Shorrock said: “It is fantastic to win an Award in 2020 Suffolk Business Awards , Finalist in Customer Care group. Citrus continue to manage rapid growth from new home workers & residential enquirers, & to cater for their needs we have a personable call care manager who is available at all times to deal with questions, advising & updating customers. Collection staff are retrained to give customers peace of mind &,to let their smiles shine through the PPE. Citrus surveys & Feedback shows that friendly, caring human contact is very much appreciated, & in this tumultuous year more than ever.”       

For more information, visit the Suffolk Business Awards website or see the following video for the finalists in our category.